Knox Upholstery - Knoxville, Tennessee Furniture Upholstery Shop

Knox Upholstery

Furniture Upholstery


Welcome to Knox Upholstery, Knoxville, Tennessee’s Premier Upholstery Studio, where you can commission fine furniture upholstery services by an artisan. Custom upholstery services are available for residential and select commercial projects.

Commissions are currently being accepted for antique, mid-century modern and contemporary furniture pieces.




Rachel Fletcher owns Knox Upholstery in Knoxville, Tennessee. With a bachelor's degree in communications from Millikin University,  her career before upholstery included marketing, advertising and promotional events. Rachel learned how to upholster while working as a theatrical Props Assistant at the Clarence Brown Theatre at the University of Tennessee - Knoxville. She upholstered a wide variety of antique and contemporary items for the shows over the period of 5+ years.

Rachel is a very active participant in the upholstery world. She is the President of the National Upholstery Association and a co-moderator of the Professional Upholsterer's Network on Facebook, which boasts over 2,200 professional upholsterers world-wide.

You can also find Rachel on: Facebook, Instagram & Linkedin


“I just picked up my beautifully upholstered wing back chair from Rachel. This chair is special to me and I was slightly hesitant about having it worked on. I carefully selected Knox Upolstery on reputation and watched the pictures that Rachel shared on her Facebook page. I am not only thrilled with my chair, my expectations have been exceeded. I highly recommend this business!”

/  Betty C., via google reviews  /


Of Note:

  • April 2019 - Rachel was elected President of the National Upholstery Association by her peers. This fledgling non-profit is already garnering attention and hopes to change the landscape of the upholstery trade in the USA and Canada.

  • January 2019 - Rachel Fletcher, has been selected to teach 2 masterclasses at the Custom Workroom Conference in September 2019. In addition to the classes she will take part in a symposium before the event with other pros in the upholstery trade.

  • In 2017, Knox Upholstery was voted “Best Of'“ on Houzz before leaving the platform.

  • Rachel is one of 4 moderators for the Professional Upholsterer’s Network on Facebook. The PUN is THE upholstery forum on social media exclusive to pros that meet the requirements. With over 2,100 global upholsterers the discussions are lively, informative and keep the mods busy and engaged. Group owner: A chick and a chair and fellow mod., Felix Hart.

  • In 2012, Rachel was sought out by a Design Producer at Extreme Makeover Home Edition to produce numerous upholstered items for the show while shooting in Knoxville, Tennessee.

Professional Upholsterer’s Network

Professional Upholsterer’s Network

Rachel Fletcher off the coast of Greenland. Photo Credit: Sindre Skedre

Rachel Fletcher off the coast of Greenland. Photo Credit: Sindre Skedre


“I recently was gifted a heirloom chair from my 92 year old GG this past Christmas. It was in dire need of some TLC. I have worked with a few upholsterers in the area on other projects before. But this piece was so special to me that I needed someone who understood the piece, and could implement my vision...not just staple on new material! I found Rachel online. We talked and texted for a few months. She patiently worked with me through my indecisiveness of materials until I finally found the perfect 2! With that she executed my vision with PERFECTION bringing new life to this worn chair full of memories. I would ask her opinion and she was gracious enough to say what she liked but said it was all up to me...leaving every decision to me. I am beyond grateful to her amazing craftsmanship, attention to the tiniest detail, and most of all her kindness. I couldn’t of asked for a more perfect heirloom to enjoy the rest of my life. Thank you Rachel...a true professional:)”

/  Christina W., via google reviews /