TERMS OF SERVICE - Using Customer's Own Materials
Many clients like to purchase their fabrics at a discount fabric store so that they can save money. However, often times the fabric is inferior and will result in higher labor costs. Therefore, a $10 per yard cutting fee is required for COM. COM leather is at a higher rate, priced per job.
Here are some of the things that the COM charge helps to compensate for when we receive a fabric from the client:
the clients are excited about their fabric purchase and want to see how it looks spread out in their home. They often have unrolled it and spread it out on the floor or over the furniture. Since they are not experienced at rolling fabric, the fabric is often either folded up or rolled "loosely", which leaves wrinkles and creases for us to have to deal with.
The fabric is often folded when it is sold at the fabric store, leaving many creases and wrinkles that we have to deal with. We have to spend extra time either ironing or steaming it trying to get the wrinkles out. Or we have to spend extra time rearrange our cuts to cut around the wrinkles.
If it was flat-folded for display at the fabric store, this leaves a crease down the entire length of the fabric.
Fabric purchased at discount stores is often seconds or closeouts, etc. which have more flaws that we have to cut around. This causes us extra time because we have to re-roll the fabric, check for and mark the flaws. Then when we do our layout, we have to measure the location of the flaws so we can put that in our layout.
Fabric is sometimes rolled with the face side out on the roll. This causes
extra work to have to re-roll the fabric.
increases the possibility of the fabric being put on the chair with the different side that what the client expects, which increases the likelihood that we may have to take the fabric of the chair and put it back on the other side up.
*Here are some other things that can change the amount we charge for C.O.M.:
If the fabric is especially wrinkled, soiled, or otherwise affected.
Working with expensive fabrics: Since this increases our liability risk, the C.O.M. charge would be higher, depending upon the value of the fabric.
Very thin fabrics: in addition to the C.O.M. cutting fee, we often will have to cover the furniture in a muslin/lining fabric before we cover it in the customer's fabric. In this case there would be additional labor charges, as well as the cost for the muslin/lining fabric.
For working in client's leather: Working in leather is much more difficult than using upholstery fabrics. Besides an adjusted C.O.M. charge, there would be an adjusted labor charge as well. Labor and COM charges are considerably more when working in leather.
Fabrics needing to be washed or preshrunk.
Any fabric that requires extra work or extra preparation.
Using white fabrics. White fabrics require that we do additional cleaning AND continued extra care throughout the reupholstery process.
Pattern Matching will have an additional charge
Using leather will add considerably to the labor and other costs.
When fabric is purchased through Knox Upholstery we can assist the client in choosing the right material for the application. The benefits of purchasing fabric offered from Knox Upholstery include:
it is generally neatly rolled on a cardboard tube, which minimizes wrinkles and creases
the face of the fabric is on the inside of the roll. This makes it easy for us to just lay it on the table and roll it out.
the fabric is first quality, with very few, if any, flaws, discolorations, or wrinkles
the fabric often comes with a guarantee which cannot be found through discount stores or even some of the best fabric stores in town. (Please double check about guarantees if this is important to you as each vendor is different and labor fees are not included.)
Since Knox Upholstery has developed a relationship with the fabric vendors it is easier to navigate any issues, pattern searches, pricing, durability tests, cleaning instructions, etc.,
Last, but certainly not least, you are keeping your dollars local and helping to support a micro-business when you purchase your fabric through Knox Upholstery.